Privacy Policy

Privacy Policy

Last updated: July 19, 2026

RynoPrints ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit rynoprints.com or make a purchase from our store.

Information We Collect

Information you provide: When you create an account, place an order, submit a custom print request, or contact us, we collect your name, email address, shipping address, phone number, and any details you provide about your project (model files, material preferences, color, quantity).

Information collected automatically: We automatically collect your IP address, browser type, device information, browsing actions, and patterns on our site through cookies and similar technologies.

Order information: When you make a purchase, we collect payment method details (processed securely by our payment processor — we do not store full card numbers), order history, and transaction details.

How We Use Your Information

  • Process and fulfill your orders, including custom 3D print requests
  • Communicate with you about your orders, production status, and shipping updates
  • Send order confirmations, shipping notifications, and customer support messages
  • Provide customer service and respond to your inquiries
  • Improve our website, products, and services based on your feedback and browsing behavior
  • Send marketing emails about new products, promotions, and special offers (you can opt out at any time)
  • Prevent fraud and protect the security of our store

How We Share Your Information

We share your information only as necessary to operate our business:

  • Service providers: Shopify (our e-commerce platform), shipping carriers (USPS, UPS, FedEx), SMS providers (Telnyx for order notifications), and payment processors. These providers have access to your information only to perform services on our behalf.
  • Legal compliance: If required by law, court order, or government regulation.
  • Business transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred.

Cookies and Tracking

We use cookies to remember your cart contents, recognize you when you return, understand how you use our site, and personalize your experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Data Retention

We retain your information for as long as your account is active or as necessary to provide our services. Order and transaction records are kept for legal, tax, and accounting purposes. Custom print request files (STL, OBJ, etc.) are retained per project unless you request deletion.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Object to or restrict certain processing of your data

To exercise these rights, contact us at service@rynoprints.com.

Data Security

We implement reasonable technical and organizational measures to protect your personal data, including encrypted connections (HTTPS), secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us for deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

  • Email: service@rynoprints.com
  • Phone/SMS: Available via order notifications
  • Company: RynoPrints